Transform Your Garden Dreams Into Reality

Terms of Service

1. Service Agreement

By engaging Genuine Garden Gurus for garden design, maintenance, or landscaping services, you agree to these terms. Our services include consultation, design, installation, and ongoing maintenance as specified in individual service agreements.

2. Service Scope and Delivery

We provide professional garden design, landscape installation, plant selection, irrigation systems, and maintenance services. Project timelines and specifications will be detailed in individual service contracts. Weather conditions may affect project schedules.

3. Payment Terms

Payment terms vary by project scope. Design consultations require payment upon completion. Installation projects typically require a deposit with remaining balance due upon project completion. Maintenance services are billed monthly or seasonally as agreed.

4. Plant and Material Warranty

We provide a one-year warranty on planted materials, subject to proper care and normal growing conditions. Warranty excludes damage from extreme weather, improper maintenance, or acts of nature beyond our control.

5. Liability and Insurance

Genuine Garden Gurus maintains comprehensive liability insurance. Our liability is limited to the value of services provided. Clients are responsible for marking underground utilities and providing property access.

6. Cancellation Policy

Service appointments may be cancelled with 24-hour notice. Design consultations cancelled with less than 24 hours notice may incur a cancellation fee. Project cancellations are subject to terms in individual service agreements.

Privacy Policy

Information We Collect

We collect personal information including name, contact details, and property information necessary to provide garden design and maintenance services. We may also collect preferences regarding garden style, plant preferences, and budget considerations.

How We Use Your Information

Your information is used exclusively to provide requested garden services, schedule appointments, send service updates, and communicate about your projects. We do not sell, rent, or share personal information with third parties except as necessary to provide services.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Client information is stored securely and accessed only by authorized personnel.

Communication Preferences

We may send service-related communications, appointment reminders, and seasonal garden care tips. You can opt out of non-essential communications at any time by contacting us directly.

Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of information we hold about you. Contact us to exercise these rights or ask questions about our privacy practices.

Contact Information

For privacy-related questions or requests, contact us at [email protected] or +1 (503) 555-7842.

DMCA Policy

Copyright Respect

Genuine Garden Gurus respects intellectual property rights and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act.

Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide our designated agent with the following information:

• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the notification is accurate
• Your physical or electronic signature

Designated Agent

Copyright Agent
Genuine Garden Gurus
2847 Pine Valley Drive
Portland, OR 97210
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification with the required information as specified in the DMCA.